Shipping Policy

Shipping Policy

Last updated: May 2026

Where We Ship

We currently ship to the United States only. All orders are fulfilled and shipped from within the US.

Processing Time

Orders are processed and prepared for shipping within 1 to 2 business days. Orders placed on weekends or holidays begin processing the next business day.

Shipping Time

Once shipped, orders typically arrive within 5 to 7 business days.

  • Estimated total delivery time: 6 to 9 business days from order date
  • You'll receive a tracking number by email as soon as your order ships

Shipping Carriers

We ship via USPS or UPS. A tracking number will be emailed to you the moment your order leaves our facility.

Shipping Costs

  • FREE standard shipping on orders over $35
  • $4.99 standard shipping on orders under $35

Lost or Stolen Packages

If your tracking shows delivered but you have not received your package, please:

  1. Check with neighbors and building management
  2. Wait 2 business days, as carriers sometimes mark packages as delivered early
  3. Contact us at support@nomeglow.com and we'll open an investigation with the carrier

We are not responsible for packages stolen after delivery confirmation.

Address Changes

If you need to change your shipping address, contact us immediately at support@nomeglow.com. We cannot guarantee address changes once an order has been submitted for fulfillment, so please double-check your address at checkout.

Questions?

Email us anytime at support@nomeglow.com and we'll get back to you within 1 to 2 business days.